SMART Customer Appreciation

SMART Customer Appreciation

We pride ourselves on being able to serve our customers with the best value, service, and knowledge.

We are able to provide great value through our rebate program, which gives discounts for your heating and cooling needs. Through our partnerships with SMACNA Greater Chicago Chapter and SMART Local 265 union, as well as providing our contractors with continuing education programs, we ensure that you are given the most knowledgeable contractors and quality service.

We appreciate our customers greatly, and we’re pleased to find that they appreciate us just as much.

In honor of our amazing customers, we’d like to showcase a few of the wonderful letters we have received.

“Dear Friends,

Please forgive the lateness in sending this letter to you. Thank you for the rebate I received when purchasing my new air conditioning system in late Fall last year. I’m so very grateful – you folks don’t HAVE to offer rebates and yet you did. It was a nice surprise when determining the cost. The rebate saved me a lot of money.

Thank you not only for the rebate but for all that the Sheet Metal Workers do. The workers who installed my air conditioning system were professional, courteous, and knowledgeable. They definitely knew what they were doing and offered advice that wasn’t intended to get more money out of me – simply trying to help me get the most out of my system. Their set up and clean up was perfect, and they took the time to explain the new features without my having to read the manual immediately.

My dad is a union carpenter and I appreciate how hard tradesmen work. The Sheet Metal Workers 265 must be proud of their history. As far as I’m concerned, with men such as the ones that helped me, the future is strong, too.

To the office staff there in Carol Stream and to the workers out in the field… I thank you for your dedication and hard work and for doing it with kindness.”


I received your check #38408 dated 1-15-2016 for a rebate on utilizing union labor. What a nice way to remind people of the benefits of using trained union labor to receive quality work. Thanks very much.”

“Thank you for the excellent service! It was great having David do the work!”

Thank you to our wonderful customers for taking the time to write such thoughtful letters. Also, thank you to our contractors for always putting the best interests of our customers first, never cutting corners in providing knowledgeable advice and professional service, and always showcasing how much they truly enjoy their careers.

We look forward to showing more customer appreciation through even more rebates in the future!